1. Overall, how satisfied are you with your representation by the Reese Law Office?

   Extremely Satisfied
   Not at all Satisfied

    

   1 2 3 4 5 6 7 8 9 10

2. Which attorneys primarily worked on your case?

3. Timeframe in which you were an active client:

4. How did you learn of the firm?

   Professional (legal/financial/health) Friend/Colleague
   Prior Client of the Firm

   Internet Search (Lawyers.com, Google, Other) Other

   Please be more specific, if possible:

5. What was your selection criteria for choosing us as your counsel?

   Location Concentration in Family Law Recommendation Price Other

   Rapport in initial consultation
   Profile of firm and counsel from website

   Please be more specific, if possible:

6. Please indicate how well each of the following statements describes your representation by the Reese Law Office.   (Please check one box on each line below)?

   1. Was qualified and knowledgeable about the law pertaining to my case?
      Extremely Satisfied
      Not at all Satisfied

      1 2 3 4 5 6 7 8 9 10

   2. Listened to me and understood my needs:
      Extremely Satisfied
      Not at all Satisfied

      1 2 3 4 5 6 7 8 9 10

   3. Worked closely with me to provide guidance for reaching my goals:
      Extremely Satisfied
      Not at all Satisfied

      1 2 3 4 5 6 7 8 9 10

   4. Followed through on their commitments:
      Extremely Satisfied
      Not at all Satisfied

      1 2 3 4 5 6 7 8 9 10

   5. Was accessible when needed:
      Extremely Satisfied
      Not at all Satisfied

      1 2 3 4 5 6 7 8 9 10

   6. Returned correspondence in a timely manner:
      Extremely Satisfied
      Not at all Satisfied

      1 2 3 4 5 6 7 8 9 10

   7. Acted in my best interest:
      Extremely Satisfied
      Not at all Satisfied

      1 2 3 4 5 6 7 8 9 10

   8. Provided a knowledgeable point of view on how the courts tend to rule in similar case situations:
      Extremely Satisfied
      Not at all Satisfied

      1 2 3 4 5 6 7 8 9 10

   9. Had the ability to plan effectively for litigation or an alternative course of resolution:
      Extremely Satisfied
      Not at all Satisfied

      1 2 3 4 5 6 7 8 9 10

       

   10. Made complex information easier to understand:
   11.  
       Extremely Satisfied
       Not at all Satisfied

       1 2 3 4 5 6 7 8 9 10

        

   12. Kept me involved and up to date on the status of my case:
   13.  
       Extremely Satisfied
       Not at all Satisfied

       1 2 3 4 5 6 7 8 9 10

7. Did you feel that more or less of your case should have been handled by Mr. turner and why?

8. Did you feel that the office staff was knowledgeable?

   Yes No

9. Did you feel that the office staff was courteous?

   Yes No

10. Did you feel that the office staff was professional?

    Yes No

11. Did you look at the firm’s website?

    Yes No

12. If you did look at the firm’s website, what did you find helpful about it?

13. In your opinion, how could the site be made more helpful; were there any items you were looking for that you could not find?

14. Please indicate how satisfied you were with the style of representation by the turner Law Offices, P.C. below by indicating if you feel they should have been more aggressive or less aggressive in your case.

    More Aggressive
    Less Aggressive

    1 2 3 4 5 6 7 8 9 10

15. What did you feel your counsel did very well?

16. How do you feel you could have been better served by Turner Law Offices, P.C.?

17. Did turner Law Offices, p.c. provide a professional and inviting office?

    Yes No

18. Did you feel that the retainer fee  was adequately explained to you and as set forth in the fee agreement?

    (If not please fill in your suggestions for improvement below)
    

19. Were you easily able to understand your bill and the status of your account as set forth on your billing statement?

    (If not please fill in your suggestions for improvement below)
    

20. Did you feel the firm was reasonably priced for the services provided?

    (If not please fill in your suggestions for improvement below)
    

21. How likely would you be to recommend us to a friend or colleague?

    Extremely Likely
    Not at all Likely

    1 2 3 4 5 6 7 8 9 10

Your answers to this survey will remain anonymous. If you would like Turner Law Offices, P.C. to know these are your comments, please fill in your name.

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